Sayroam Terms of Use

Terms version: 2026-10-18.5 · Effective 18 October 2026

These terms govern the Sayroam service provided by MansaMusaInvst. (Swiss sole proprietorship, UID CHE-370.926.542), Speerweg 20, 8618 Oetwil am See, Switzerland. Contact us at gravies.11.ribbons@icloud.com or https://joinsayroam.com/support. They apply alongside our Community Standards. Our Privacy Policy explains personal-information handling.

Current availability

These notices cover Sayroam’s free-account social service, areas, optional cosmetic appearances, website and restricted tests described below. Account creation and the first approximately 25 km area are free. Optional paid features are available only when offered by the app with the required Apple product and current ownership checks; Apple shows the actual localized price before confirmation. Existing purchase recovery remains separate from new-purchase availability. Apple/Google sign-in and remote alerts are available only when configured and offered. Four supplied isolated App Review fixture accounts use a separate labelled hosted environment with fictional members, sample tones and simulated account/area access; their explicit uploads are real test data. A separately supplied ordinary Sandbox purchase-review account uses the normal social service and its ordinary account, audience, contact, area and safety rules. Its Sandbox designation limits Apple payments to the test environment; it does not isolate social data or make ordinary members fictional. Sayroam offers no identity-check service, identity-check purchase or verification badge.

Sayroam is offered in the countries and regions shown for it in the App Store and where its service is available. The initial offering excludes the European Economic Area (EEA), United Kingdom, China mainland, Türkiye (Turkey), Indonesia and Australia. Later expansion is subject to the applicable regional arrangements. Features and purchases can vary by country. This availability does not remove existing privacy rights or replace local filing and other requirements that apply. Our privacy contact remains available for requests.

The following describes the profile, voice and explicit Accept controls when offered by the updated app and service. New personal profile edits, including sanitized custom-image thumbnails and supported movement, publish after structural validation without individual human preapproval. New direct private voices and personal profile voice posts publish after audio and account/audience validation without individual human preapproval. Shared local/community voices still wait for human review. Existing historical pending content is not automatically approved or released by this change. Each profile voice thread starts friends only; its owner may choose public sharing with eligible signed-in members. Private conversations are never copied into that thread. Reports, blocking, audience controls, post-publication moderation and removal still apply.

Appearance choices

The standard bird artwork, standard recorder, no frame and Lilac & Pearl colour are free. Account → Themes holds all appearance controls. Wuzzzzup has a US$4.99 base price; Gold handle has a US$1.00 base price. Recorder collection is one US$2.99 pack for twenty recorder looks, Profile frames is one US$1.99 pack for twenty frames, and Colour styles is one US$2.00 pack for all twelve colour choices. These are optional one-time cosmetics, not subscriptions or identity/age/safety checks. Apple shows the actual localized price before any available purchase. An unavailable purchase control is not an offer to charge you. Choosing a preview does not buy or apply an unowned paid appearance.

An appearance preview or an earlier free test choice is not paid ownership and never authorizes a later charge. The public app ignores earlier free-test preferences. Historical server test-frame choices are not shared as paid frames; buying a pack does not convert them without explicit reselection. Actual paid ownership has the separate purchase, restore and refund rules below.

Who can use Sayroam

You must be at least 18 and eligible to use the service where Sayroam is offered. Creating an account is free. Choose a unique username and a private email/password, or use an available Apple or Google sign-in option. You must confirm that you are 18 or over and accept these terms and the Community Standards. Keep your credentials private. Do not impersonate someone, share or sell an account, or create replacement accounts to evade a restriction.

A username is not a verified legal name. Ordinary signup does not check identity documents, selfies, face templates or age. Sayroam does not provide identity checks or verification badges. Your adult declaration, a provider login or another member's profile does not establish that person's identity, age or intentions. Do not claim an identity, age or safety assurance the service has not actually established. We cannot guarantee one account per real person.

Live contact requires an active account, your adult declaration, a chosen starting area and the service's safety and contact controls. No account-activation purchase or identity check is required. A demonstration account is separate: it contains fictional people and does not grant live service access or paid entitlements.

Your signup email is private, and an email supplied for password signup is not automatically verified. No signup-verification, retry-code or password-reset email is sent by this release. Apple or Google may supply a verified email assertion and a provider-account identifier for their sign-in; Apple Hide My Email can supply a relay address. Matching email text alone does not merge or transfer accounts. See the Privacy Policy for that optional provider's handling.

For a password account, save your username and recovery code privately. Sayroam generates a random 256-bit code and keeps only its hash. Creating or replacing it requires your signed-in account and current password. To reset a forgotten password, use your username and saved code and choose a new password. Successful recovery replaces the code and ends existing sign-ins; save the replacement and sign in again. The same account and its eligible purchase/area records remain. The saved-code flow does not send an email reset link. A support request or payment receipt cannot bypass ownership proof. Recovery does not undo an account restriction or permanent deletion. Optional provider sign-in remains subject to access to that provider account; follow the sign-in and recovery options actually available in the app.

How connections work

You choose someone and send one initial private voice hello. New direct recordings can be up to 30 seconds. The service checks the audio format, size and duration and account/contact rules, then delivers a valid message without waiting for individual human approval. These audio checks do not determine what a speaker says. Earlier messages can retain their original recording length. Sending the first hello expresses your agreement to connect if that person accepts. Only one initial hello can remain outstanding between the pair. Its recipient may choose Accept connection without recording a reply, or decline. Explicit acceptance establishes the connection, reveals display names to those two members and permits friends-only profile voice access where offered. A compatible older client may still accept by explicitly sending a voice reply; this direct flow also does not wait for individual human approval. Listening, looking at a profile, posting a profile voice, reacting with an emoji or buying an area does not accept a connection.

Connections remain in the service's history while the accounts exist. You can stop contact independently with a 24-hour pause, a seven-day pause or an indefinite block that lasts until you unblock. Either person's block stops contact; one person cannot cancel the other's block. You can also delete your account. A block cannot make a person forget information already shared.

Sayroam has no typed chats or public text posts. Profiles use the provided emoji tools, optional Genmoji and optional movement. Do not use a photo sticker, an identifying document, a written biography hidden in an image, or other material that evades these limits. Names or identifying details you say aloud are not automatically removed.

Your emoji profile

New personal profile edits, including catalogue emoji, supported movement, sanitized custom thumbnails and legacy bounded drawings, publish after successful structural validation without individual human preapproval. A new valid edit replaces the current published revision. Reports, blocking and post-publication moderation can remove content or restrict an account. Exact removed profile content cannot be republished merely by changing the retry key. Existing historical pending revisions are not automatically approved or released, and rejecting the current profile does not revive superseded content. Saving a profile does not establish identity, age or safety assurance.

Open Profile to see your published profile, any separately labelled historical pending or rejected state, Edit profile, and Your voice thread. Viewing this page does not publish historical pending content or change the voice audience. Cosmetic selectors and purchase controls are only in Account → Themes. Profiles and direct messages remain subject to reporting, blocking, removal and account restrictions.

Shared local voice threads

Under Connections → Local voice threads, you can start a thread or reply with a recording of up to 30 seconds. There are no typed thread titles, comments or image posts. Record, use Listen if you want to preview, and choose Share deliberately. Every recording waits for review before other eligible members can listen.

A shared thread is not a private conversation. Eligible members may listen and reply without connecting first when the thread’s anchor falls within one of their unlocked 25 km areas. Its anchor comes from the starter’s selected owned area, not their current GPS position. Names stay hidden until a separate accepted connection exists. Starting, hearing or replying to a thread does not express agreement to connect, count towards ten messages, unlock an area or spend a pass. Threads do not send push alerts.

Either person’s block hides their shared voices from the other. Blocking the starter hides the whole thread; blocking another reply author hides their contributions. Review rejection hides a recording; rejecting the opening recording hides its thread. These actions cannot recall copies or information already obtained outside the app.

Your profile voice thread

Each profile has its own voice-post thread, separate from private conversations and shared local threads. Only the profile owner can post recordings there. Record up to 30 seconds, listen before posting if you wish, then choose Post voice. New recordings publish after audio and account/audience validation without individual human preapproval. Historical pending posts are not automatically released. Exact personal-audio payloads removed by moderation cannot be republished under a new retry key, including after deleting the rejected post; this is an exact-payload check, not semantic scanning.

The default audience is friends only: you and your currently accepted, eligible connections who are not blocked. You may choose public to members instead. Public means eligible signed-in Sayroam members who can view your profile; it does not make a public website or guarantee worldwide visibility. The audience choice applies to all existing and future published profile posts. Changing to public makes earlier published profile posts available to that wider audience after your confirmation. A private conversation is never copied into this thread. Names are still governed by the connection rules above.

Only currently accepted, eligible friends can react to published profile voice posts, using one emoji per person per post from the supplied palette. They can change or remove that reaction. Other eligible listeners can hear public posts but cannot react unless connected. No typed comments, captions, custom reaction pictures or other people's voice replies are supported. A post or reaction does not accept a connection, send a private message or count towards area progress. Profile voice posts do not send push alerts.

You can delete your own profile voice post and its reactions using Delete post. It becomes unavailable in the app and media erasure is queued. Limited moderation, report and retry records remain until relevant account deletion as described in the Privacy Policy. Other people cannot delete your posts. A deletion or audience restriction cannot recall information or copies already obtained outside the app. Individual private-message and local-thread/reply deletion controls remain separate and are not added by this profile-post feature.

Review, reports and safety

The operator may access your submitted recordings and profile content to handle safety concerns, reports, appeals and support. The service does not provide end-to-end encrypted messaging. New direct private voices, personal profile voice posts and personal profile edits including custom images and supported movement do not wait for individual human approval. Reports or other safety concerns can lead to human review, removal or restrictions after delivery or publication. Shared local/community recordings still wait for human review before other members can access them. Historical pending content keeps its existing status until explicitly handled. Audio validation and review do not guarantee that harmful content will be detected.

Use the flag on a received private voice, Report on a profile voice post, the report control on a local-thread voice, or Report profile on a person's profile. You can block from the conversation menu or a thread author’s safety controls. For urgent concerns that the app cannot address, contact the appropriate local emergency service. Sayroam is not an emergency-response channel.

We may reject or remove content, limit contact or suspend an account for a breach of these terms, safety concerns or a legal requirement. The decision, notice and appeal arrangements are operator review through gravies.11.ribbons@icloud.com. Include your username and the report/content reference you already know, describe the disputed decision and avoid resending harmful recordings. The operator can investigate the context; contacting support does not guarantee a reversal or that a pending recording will be delivered. We will apply them in accordance with applicable law. Making a good-faith report or disputing a decision is not itself a rule violation.

Areas and purchases

There is no charge to create a Sayroam account. Your first approximately 25 km-radius area is free after signup and selection. There is no account-opening or verification fee.

Additional area passes have a US base price of US$0.99. The App Store shows the actual localized price before you confirm. Your first additional area in a new country has no message requirement. Buying a further area in that country requires ten deliverable outgoing private voice messages sent to people in its newest unlocked area after unlock. Direct messages can count after successful audio validation and delivery; they do not need individual human preapproval. Pending or rejected messages, retries, incoming voices, local-thread activity, profile voice posts and emoji reactions do not count. A message later rejected by moderation no longer counts. Unlocking another area starts a fresh counter for that country; other countries retain their progress.

An additional area uses one area pass. You must be physically inside its particular approximately 25 km circle when starting the purchase and opening it. Fresh device-location checks are required; uncertain, denied, stale or software-simulated readings cannot authorize it. A credited pass remains unused if the unlock check fails, including if you leave during payment. Return to an eligible area and check again. Existing unlocked areas remain usable after you leave.

The next area must have a mapped land centre at least 50 km from your existing area centres. Country is determined by the circle centre; a circle can cross a border. The people count is shown before buying, and quiet areas can be unlocked. If eligibility changes before an area is opened, an unused credited pass is not spent by the failed unlock attempt. An area pass does not buy a person's attention, acceptance, continued membership or availability.

Area passes are consumable purchases, not recurring subscriptions. Apple handles payment. An interrupted purchase may remain pending until Apple and the service confirm it. Use Recover purchases in Explore for an unfinished area purchase. Keep the same Apple purchase and Sayroam account. Recovering an unfinished transaction is different from restoring a consumed pass or recovering a deleted account.

Account deletion removes Sayroam's account-linked pass records and area history. A recovery code cannot restore a permanently deleted account. This release does not automatically transfer or restore those purchases into a new Sayroam account. Contact support about an affected purchase before repeating payment. Account deletion does not itself initiate a refund. Other paid-access problems and permanent closure. For paid-area, Wuzzzzup, Gold handle, Recorder collection, Profile frames or Colour styles access problems, lost credentials, account deletion, refund/revocation or entitlement issues, and permanent service closure, contact support. The operator reviews the case, helps with existing account/purchase-recovery options and assists with Apple refund requests. A saved recovery code can recover the same existing password account. An unused credited area pass stays unspent if an unlock fails. Wuzzzzup restoration follows the purchasing Apple Account; Gold handle and the three collection packs require the original Sayroam account as well as the matching Apple purchase. Permanent account deletion is irreversible, does not itself request a refund and does not automatically transfer passes, areas, Gold handle or collection-pack ownership into a new account. We guarantee neither transfer, refund approval nor amount; Apple decides its refund requests and mandatory rights remain protected. Account creation remains free. Any historical paid-access case retains the rights applicable to its original circumstances.

These terms do not exclude mandatory consumer rights or impose a general non-refundable rule for purchases. For Apple-billed purchases, you can request a refund through Apple. Eligibility and timing depend on Apple's applicable processes, the circumstances and your consumer rights; we do not promise approval or a refund deadline.

Optional Wuzzzzup appearance

The Wuzzzzup is an optional one-time, non-consumable cosmetic purchase with a US$4.99 base price. StoreKit shows the actual localized price before you confirm. There is no subscription. You can preview the artwork for free; previewing does not unlock the paid appearance, and the standard appearance remains available.

The theme changes in-app artwork and the recorder. It does not unlock an area or give extra messaging access. Ownership follows the Apple Account used to buy it, rather than a Sayroam account. Choose Account → Themes → Your recorder → Wuzzzzup → Restore Theme with that same Apple Account, including when using another Sayroam account. Restore remains available while new purchases are paused. An unverified or revoked entitlement does not unlock the paid appearance; without current ownership the app uses Standard.

The area-pass account-deletion limitations above are separate from this Apple-Account theme entitlement. Deleting a Sayroam account does not itself refund the theme or erase Apple's purchase record. Apple's refund process, applicable consumer rights and the service-closure arrangements above also apply where relevant.

Optional Gold handle

The Gold handle is an optional one-time cosmetic purchase with a US$1.00 base price. Apple shows the actual localized price before confirmation. It adds a gold-coloured shimmer only to your @username, where that username is already permitted to appear. Your separate display name stays ordinary and is not styled gold. It has no shield or verification badge and does not check or establish identity, age, uniqueness, safety, trustworthiness or intentions. It does not reveal a hidden name, change the connection rules, unlock an area or give extra messaging access.

Other members see your @username only after an accepted active connection and while both accounts remain eligible and neither person has blocked or paused the other. It is hidden before acceptance, during a block or pause, or when either account is inactive or restricted. A display name already shared with a connection may remain visible in connection history or a blocked list; hiding the @username cannot make someone forget information they already learned.

The service grants this appearance only after validating the Apple purchase and its binding to the original Sayroam account used to buy it. Payment alone, a saved preference or a screenshot is not an entitlement. Use the purchase-recovery/restore control with that same Sayroam account and the matching Apple purchase. Restoring does not transfer Gold handle to another Sayroam account, including an account using the same email or Apple Account. A refund or revocation removes the appearance; recovery does not override that result. There is no subscription.

Gold handle purchases remain unavailable until the app and service actually offer them. Do not buy an area pass or Wuzzzzup expecting it to grant Gold handle. Account deletion removes its account-linked service entitlement and does not itself request an Apple refund or transfer ownership. Contact support before deleting an account if a paid purchase is affected. Apple’s refund process and mandatory consumer rights remain protected.

Optional recorder and profile-frame collections

The Recorder collection is one optional one-time US$2.99 base-price pack containing all twenty recorder looks: Ocean, Aurora, Cosmos, Sunrise, Forest, Ember, Glacier, Desert, Lagoon, Storm, Prism, Neon, Moonlight, Meadow, Confetti, Ripple, Vinyl, Lantern, Comet and Origami. The Profile frames collection is one separate optional one-time US$1.99 base-price pack containing all twenty frames: Halo, Orbit, Bloom, Scallop, Postage, Diamond, Woven, Laurel, Constellation, Wave, Circuit, Ribbon, Sunburst, Droplet, Facet, Bamboo, Cloud, Confetti, Aurora and Arch. These are two packs, not a charge for each design. Apple shows the actual localized price before any available purchase. There is no subscription.

Both collections are cosmetic only. Recorder designs change the recording button's visuals, not your voice, pitch, speed or recording limit. Frames surround eligible published emoji artwork; they do not change account, area, connection, messaging or review permissions, reveal a hidden @username or publish a historical pending profile edit. A frame is not an identity, age or safety badge. A free preview or saved selection does not establish paid pack ownership. A previous free-test choice is not a paid purchase.

Each pack requires a validated Apple purchase bound to the original Sayroam account used to buy it, as well as the matching Apple purchase. Recovery/restore on that original account does not transfer a pack to another Sayroam account, even if it uses the same email or Apple Account. A refund or revocation removes the affected paid appearance; restoring cannot override that result. This account binding differs from the existing Wuzzzzup artwork, which follows its purchasing Apple Account. Account deletion removes account-linked collection entitlement and frame-selection rows, does not automatically request an Apple refund and does not transfer ownership. Mandatory consumer rights and the existing support/refund-assistance policy remain protected.

A collection can be purchased only when its buy control is available and Apple shows the actual local price for your confirmation. Existing purchase recovery is separate from new-purchase availability. The standard recorder and no frame remain available without buying a collection.

Free recording tools and saved voices

Pause/resume and trimming are free. New recordings remain limited to 30 seconds of captured audio; time spent paused does not count. A paused capture is unfinished: choose Stop before listening, trimming or sending. Interruption, backgrounding or a lost audio route ends the capture safely rather than continuing unattended.

After Stop, the trim controls select a start and end while keeping at least one second. Apply trim exports locally without voice effects or pitch/time changes. The original remains available while the draft stays open, including for Reset trim. A failed or cancelled export leaves the previous draft in place. Nothing is uploaded until the separate Send, Share or Post voice action. Closing/discarding removes the tracked local draft files. Once a network send has been attempted, that draft stays unchanged for retry; explicitly choose Record again to make a new recording rather than silently editing the same attempted send. These controls do not change the audience, consent, audio-validation or review rules.

Save voice creates a local bookmark to an ordinary direct message, not a second recording or an offline audio archive. Bookmarks contain the message identifier, counterpart identifier and direct-message context, scoped to the original account and API address in this device's preferences. Home → Your voices → Saved shows a link only while the original recording is currently available to that account. Playback still requires the source's current authorization. A bookmark cannot bypass either person's block, a restriction, source deletion, an unavailable account or another lost access condition. A successful authoritative refresh can remove stale links; a failed refresh is not proof that the source was deleted. Removing a bookmark or clearing saved activity does not delete the original recording. Signing out clears this device activity; device backups remain subject to iPhone settings.

Your content

You retain the rights you have in your recordings and profile content. You must have permission to use and share it, including permission from other people whose voices or creative work you include.

You give us a non-exclusive permission to host, copy, format and review your submitted content, deliver private voices to their recipients, publish shared local-thread voices, selected-audience profile voice posts and their eligible emoji reactions, and publish validated personal emoji and image profiles to eligible members, and address reports to operate Sayroam. This permission extends to service providers only as needed to perform those tasks. It is not a transfer of ownership or permission to use your identity in advertising.

The permission lasts while the content is held for the purposes and periods described in the Privacy Policy, including any specifically justified legal retention. Do not copy or redistribute another member's voice or identifying information without appropriate permission or another valid legal basis.

Account deletion and changes

You can delete your account in Account → Delete account → Delete permanently. Successful deletion removes your account records from Sayroam's service and stops access. It removes your profile voice posts, audience preference and linked reactions/review/report/retry records, and your reactions/reports on other profile voice posts. It also removes local threads you started, including other members’ replies, and removes your own replies from other people’s local threads. Individual profile voice posts can be deleted as described above; individual private-message and local-thread/reply deletion controls are not added in this version. Recording-file cleanup can finish afterwards; optional sign-in-provider and Apple's billing records have their own handling. See https://joinsayroam.com/support and the retention section of our Privacy Policy before deleting, particularly if you have an unused pass.

A deletion request that cannot reach the service, or cannot safely account for unresolved profile-upload media, can fail with an error rather than a completion claim. Retry or contact support. A confirmed account deletion and a queued file-erasure task are different from proof that every physical or backup copy has already gone. Signing out, uninstalling the app or blocking a member does not delete a live account. If you forget your password, use Forgot password? Use your recovery code on the sign-in screen. Contact gravies.11.ribbons@icloud.com about other access or privacy requests; support does not provide a password-reset bypass. Do not send your password, recovery code or passport by ordinary email.

We may change the service to improve it, fix problems, meet legal obligations or respond to misuse. Material-change/closure remedies follow the purchase arrangements above. We date and version our notices and keep the current pages available through the app's Privacy & Rules links. Before applying a material change, we explain the change and provide any advance notice, agreement or separate consent required. We defer the affected change until the necessary notice and choice arrangements are in place. Publishing an updated page alone does not record your agreement or consent. Applicable consumer rights remain unaffected.

Responsibility and disputes

Use your own judgment when sharing information or meeting someone. You are responsible for what you submit and for following these terms. We remain responsible to the extent required by the laws that apply; nothing here excludes a right or liability that cannot lawfully be excluded.

Applicable law governs your rights and dispute options. These terms do not impose compulsory arbitration, an exclusive foreign court or a waiver of a protected consumer forum. Contact gravies.11.ribbons@icloud.com if you want us to investigate a problem, without limiting your legal remedies.

System text, colours and navigation

The five tabs are Home, Connections, Explore, Profile and Account, in that order. Open Account → Themes for Colour style, Your recorder, Profile frames and Gold handle controls. Profile contains your published profile, Edit profile and Your voice thread, without a shop or cosmetic selectors. Remove your emoji profile through Profile → Edit profile → (…) → Remove profile; removal deletes stored profile versions, not your account or connections. Private conversations are in Home → Your voices. Text uses a fixed system font with iPhone text-size/accessibility settings; there is no font-style selector or font purchase. Lilac & Pearl is free; other colour choices require the separate Colour styles pack described above.

Colour styles

Lilac & Pearl remains the free default. The optional one-time Colour styles pack has a US$2.00 base price and includes all twelve supplied styles; it is not a payment for each style. Apple shows the actual local price before any available purchase. Previewing is free; applying a paid colour requires current server-confirmed pack ownership bound to the original Sayroam account and matching Apple purchase. Restore does not transfer the pack to another Sayroam account. Refund, revocation, account restriction or sign-out returns the visible style to the free default.

The selected paid colour is saved only in device preferences scoped to the API address and Sayroam account. The service receives purchase proof and keeps the account-bound entitlement/lifecycle records, not the chosen colour identifier. Old unscoped free-test colour preferences are ignored in paid mode. A saved preference is not an entitlement and never authorizes a later charge. This is separate from the existing Wuzzzzup artwork ownership, which follows its purchasing Apple Account.