Sayroam Android Support and Account Deletion

Updated 19 October 2026 · Privacy · Terms

Sayroam is operated by Martin Schmidt trading as MansaMusaInvst., Swiss sole proprietorship UID CHE-370.926.542, Speerweg 20, 8618 Oetwil am See, Switzerland.

Email gravies.11.ribbons@icloud.com for account help, safety reports, appeals, payment problems or privacy requests. Include your username if known, app/Android version and a short description or existing report reference. Do not email passwords, recovery codes, identity documents, selfies, recordings or payment-card details. The owner handles support personally; continuous monitoring and a fixed response time are not promised.

Request account and associated-data deletion

In Sayroam, open Account → Delete account, check the username and complete its permanent-deletion confirmation. A successful response removes the account from the service, ends its sessions and stages associated records/audio for deletion. The Android app then removes that account's own saved session, local preferences, bookmarks, purchase markers and temporary audio. Google SDK technical-event queues and records Google already received are separate; see the Privacy Policy. If an error appears, deletion is not confirmed; try again or contact support.

You do not need to reinstall the app to request deletion. Email gravies.11.ribbons@icloud.com with the subject “Sayroam account deletion”. Tell us the username if known and that you want the account and associated data deleted. We may arrange a proportionate secure account-ownership check. Never send a password or recovery code by email. A mailbox address or receipt alone is not proof that lets support take over an account.

Deletion removes account/profile/connection/access records and queues relevant stored voices for erasure. Other members' independently made copies, Google's payment records, applicable safety/legal records and provider/infrastructure copies can remain under the privacy notice. Minimal Google purchase digests/product-state/pseudonymous binding records remain against replay; decryptable Google tokens and the app-account link are erased. Deletion work retries if it cannot finish immediately. Provider and infrastructure copies follow their applicable controls, so the confirmation is not a promise of instant erasure of every copy. Deletion does not itself ask Google for a refund or transfer purchases to a replacement account.

Content controls

Use the flag/report control on a received private voice, a profile voice, a community voice or a profile, and select the reason. Use conversation controls to block contact. You can delete your own profile voice posts and remove your profile; this version has no individual direct-message or community-thread deletion control. A report makes relevant content/context available for owner investigation and may lead to removal/restriction. Appeals go to the support email with the existing reference; do not resend harmful media unnecessarily.

Login and recovery

Email/password accounts use the saved recovery-code flow. A successful recovery changes the password/code and ends earlier sessions. If both password and code are lost, there is no automatic email-reset or operator password bypass. Google sign-in is offered only when configured; clearing sign-in or deleting Sayroam does not delete your Google Account. The Android basic Google sign-in flow requests no offline access/refresh grant. Existing grants obtained through another client have separate revocation handling.

Google Play payments

An unavailable purchase button or preview makes no charge. When checkout is available, Google shows the local one-time price before confirmation. A pending payment does not grant access. Use Restore Google Play purchases on the original Sayroam account to recover an interrupted confirmation before buying again. A consumed area pass is not a new pass on restore.

For a paid-access problem or permanent closure, the owner reviews the case, assists with existing account/payment recovery and helps with Google Play refund options. Google determines its refund process/decision and mandatory consumer rights remain protected. Support does not guarantee an amount, approval or transfer to a new account. There is no activation or identity-check payment to make for signup.

Closed support correspondence follows the adopted 90-day deletion procedure; downloaded review files follow the 24-hour procedure. Specific legal/dispute holds are reviewed every 30 days. See the Android Privacy Policy for the separate data/retention limits.